YOUR COMMENTS

We welcome your reviews and comments and thought we would share some of them with you…

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I couldn’t wish for a more sympathetic service. Everyone realised how much my pet meant to me and even though they meet tearful people every day, there was no rush and no pressure. Just lovely people.
— Larry Kilby
Our dog Jake passed away on Sunday. I can’t thank you enough for the way in which he was treated. The surroundings are so peaceful making it a wonderful place for the end of his journey. I would definitely recommend to anyone who unfortunately has to go through similar circumstances. Thank you very much for taking care of him.
— Claire Wagstaff
Bill has been amazing, kind and sensitive at a time when you really don’t know what to do, especially if, like me, your animals are all very much part of the family. I wouldn’t trust anyone else to lay my fur babies to rest. First class service allowing your pets to carry on their journey with the dignity and respect they deserve.
— Ann Robinson
I can’t thank Bill enough, since the moment I found the website and sent the first email to enquire, I felt a calmness in my soul. The response was almost immediate. The brief moments I saw Bill in person just confirmed that I made the right choice for my beloved pet Max. It really was a very respectful last tribute to my beloved friend. Once it finished, Bill took us to see the serene tranquil lake. The picturesque lake is situated in the most stunning landscape. I left that tranquil place in peace and very grateful to Bill Phizacklea for providing such a great service... Thank you Bill
— Patricia Finura and Claudio Mendes
I can honestly not thank Bill enough for help over the past two days. I had been so distressed since letting go of my best friend and I didn’t know what to do with her. I wanted to keep her in the house and always close to me somehow and I found Suffolk Pet Crematorium. I emailed Bill and was instantly put at ease. Now I’m a lot happier knowing she is at home and warm as before.
— Jasmine Westcott-Norton
Thank you for looking after our little Ruby yesterday. Pete and I are in so much raw pain at the moment as Ruby lost her fight with cancer. But you and your team have been wonderful and so kind. We felt that we could really trust you with our baby on her final journey.
— Pauline Ivatt
Words cannot describe how grateful I am to Bill Phizacklea and the Suffolk Pet Crematorium for the sympathetic and professional way they dealt with my beautiful horse Billy collecting him so quickly after his sudden passing. I went to collect his ashes within a week and, as heartbreaking as it is, Bill’s words when we sat by his casket and walking round the lake has made the whole process of dealing with my grief slightly more bearable. Thank you for such sensitivity.
— Sarah Louise Cobbold
A friendly and family based crematorium. We felt welcomed and at ease leaving our boy with Bill. We also didn’t have to wait long to be able to bring him back home. Fantastic service :)
— Sian Turner-Gilbert
Got Oscar back today with his little certificate and some forget me not seeds to plant in his memory which is a beautiful touch. Thank you for taking care of him.
— Stacey Goymer

forget - me - not

A little packet of memories to scatter where you will